Q. What do I do if my Membership Card is lost or stolen?A. Depending on your Membership there may be a charge to replace your Card. You can contact your membership organisation directly or click here to email us. Q. Why am I unable to print vouchers from the website?A. This is often to do with your web browser settings. To be able to print Vouchers: a) you must be logged in to the site
b) you must have ‘pop ups’ enabled on your web browser
c) you must have ‘cookies’ enabled on your web browser Q. What do I do if I am unable to log in?A. You can click here to send us a message and we will get back to you soon. Q. My Membership Card has expired, how can I get another one?A. Please contact your membership organisation directly or click here to send us a message and we will pass it on for you. Q. How do I view any changes or updates to the Frequent Values™ Program?A. Additional participants are being constantly added to the Frequent Values™ Program. As businesses are added, you will be able to find them when conducting a search. Recent additions are listed on the Updates page. Q. I know of a great business that I would like to see added to the Frequent Values™ Program, how can I have it included?A. Fantastic, we are always looking to grow and improve the Program for Members! Click here to let us know about the businesses and we will see if we can include them in Frequent Values™. | 
